DataBytes
A Newsletter from DataPlus
May 2010
Communications: Changing with the times...
For a long time, I resisted the call to Facebook, Twitter and other so called "Social Media" sites, however, as Bob Dylan wrote..."These times, they are a-changing". This month, we have launched our own Facebook and Twitter accounts to better communicate and serve our clients.
Postings on either of these sites will update the other, so you do not have to subscribe to both. The postings will be in the form of support tips and reminders. Our "followers" will also be able to ask questions on either site, which will be answered for everyone to see. Expect to see these updates several times a week, directly from our support staff.
We have also partnered with my very dear friend, Mary Pat Whaley of ManageMyPractice.com (see announcement below), as a practice management resource for our clients to use, free of charge.
You can follow DataPlus on either Twitter or Facebook, by clicking the links below. As always, we appreciate your business, and welcome comments on how we can improve our products and services.
Remember, to follow us on Facebook, be sure to click the "Like" button on the top of the Facebook page.
Postings on either of these sites will update the other, so you do not have to subscribe to both. The postings will be in the form of support tips and reminders. Our "followers" will also be able to ask questions on either site, which will be answered for everyone to see. Expect to see these updates several times a week, directly from our support staff.
We have also partnered with my very dear friend, Mary Pat Whaley of ManageMyPractice.com (see announcement below), as a practice management resource for our clients to use, free of charge.
You can follow DataPlus on either Twitter or Facebook, by clicking the links below. As always, we appreciate your business, and welcome comments on how we can improve our products and services.
Remember, to follow us on Facebook, be sure to click the "Like" button on the top of the Facebook page.
Frank Trew
Founder / COO
Founder / COO
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DataPlus proudly presents a new FREE service to its clients -
ManageMyPractice.com
This healthcare practice management resource/blog will be available to you from your CustomPlus Reporting Main Menu under "DataPlus Today", as well as our Facebook and Twitter - beginning this week!
Managemypractice.com is a blog founded and edited by Mary Pat Whaley, a practice administrator in Roanoke Rapids, North Carolina. The blog, updated bi-weekly, provides a wealth of information to other practice managers, including regulatory updates, collection best practices, IT solutions, and EMR management.
Mary Pat is Board Certified in Healthcare Management and a Fellow in the American College of Medical Practice Executives. She has worked in healthcare and healthcare management for 25 years and has authored and published many peer articles and a book, "30 Days to a Front-End Patient Collection Program."
Previously the Chief Operating Officer of Eagle Physicians, Mary Pat initiated the first installation of DataPlus in 2000. She assisted us greatly in developing the some of the reports that our clients enjoy today.
This service is provided free of charge to everyone. Neither DataPlus nor Managemypractice.com receives any monies in exchange for this service. I encourage you to look for her blog updates, directly on your CustomPlus menu, and the DataPlus blog at http://www.mydataplus.com/
**Note: You must have the new CustomPlus menu (red with white background) in order to view this feed from your CustomPlus menu. All users on Excel 2007 already have this new menu.
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Congratulations!
Congratulations!
Susan Hurst recently got married and is now Susan Dean!
Please update your email address to reflect this change to sdean@mydataplus.com.
It must be running in the family, because Susan's daughter Heather is getting married in late May and will be living in Destin, Florida!
Contratulations to you both!
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Dashboard
Our new Dashboard reporting module has been hugely
successful...nearly every client who has seen it, has purchased it!
So why has it been so popular?
successful...nearly every client who has seen it, has purchased it!
So why has it been so popular?
- Its all the important practice information on one page that you have been asking for!
- The price is right!
So what is keeping you from moving forward with this tool?
For more information on our Dashboard, visit our products page at http://www.mydataplus.com/ where you can view and download the brochure,
and even see a video demonstration.
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Important Information about SQL Server 2005 & 2008
If you have plans of upgrading your server to SQL 2005, you MUST call us before doing so! Several changes must be made by our support staff BEFORE the upgrade is done.
DataPlus DOES NOT yet support SQL 2008.
DataPlus DOES NOT yet support SQL 2008.
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DataPlus Support
How do YOU prefer to contact support? Our industry leading support services can be reached many different ways, and you have the choice of contact methods!
You may:
- Call support directly 1-888-688-3282
- Email Support: support@mydaaplus.com
- Establish direct link to support via our website, or within CustomPlus
- Create / Manage work orders from our client only web portal www.mydataplus.com
Whatever makes YOU more comfortable! So take your pick from our support methods and you can be assured you will be assisted by a friendly, efficient and helpful representative
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Excel 2007 Upgrades
We encourage our clients to upgrade to the current version of Microsoft Excel 2007. There are many, many reasons why you should, and you can read about them by visiting Our Blog.
It is imperative that you call us to upgrade your CustomPlus reports prior to using Excel 2007 on your reports.
Failing to do so will literally break the reports, and we will have to manually re-create them which is not covered under support. The charge for correcting the problem is $250.00 per hour, is very time consuming. Upgrading prior to using Excel 2007 only cost $450.00!
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On Line Forums
On Line Forums
If you have not visited our forums yet, you really should! Our forums provide essential support information and quick tips for all our users. You can even sign up to watch a forum and receive an email anytime something new is posted. The support forums provide information on our most common support issues and "how to's".
We also have a section for each PM that we support and for every speciality that is geared just for our clients to communicate with each other.
Just to go http://www.mydataplus.com support and forums to access this very beneficial information.
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Did you know?
We Can Help You With...
Additional Training
Custom Programming
CustomReports
Practice Consultations
Additional Modules
Conract Managment
Payment Audit
Dashboard Reports
We Can Help You With...
Additional Training
Custom Programming
CustomReports
Practice Consultations
Additional Modules
Conract Managment
Payment Audit
Dashboard Reports
Call us at 888.688.3282 or email sales@mydataplus.com
